Meet The Team

Crystal Zens, our Executive Director, has 27 years of charity leadership experience, a 2 year dipoma from Lethbridge College  and is renowned for her unwavering commitment to people and communities. Her initiatives and collaborations have brought transformation to the agencies under her leadership. From organizing impactful fundraising events to spearheading vital community support programs. Crystal's passion and dedication to her community, partnerships, and high-performing teams are instrumental in transforming lives and fostering unity within our community.

Cherry Baird, our FCSS Finance Coordinator, brings more than two decades of administrative experience within the Wolf Creek School Division and is known for her positivity, dedication, and collaborative spirit. Her extensive background in educational administration provides a strong foundation for supporting the financial operations of our organization. From managing day-to-day financial processes to ensuring accuracy and accountability, Cherry's expertise helps keep our programs and services running smoothly. Her commitment to teamwork, attention to detail, and genuine care for others are instrumental in supporting our staff, strengthening our organization, and helping us continue to make a meaningful difference in the community.

Chelsey Hudkins, our Volunteer Coordinator and Community Navigator, plays a pivotal role within our organization, bringing a wealth of knowledge, experience, and compassion to her work. With a two-year diploma in Early Childhood Development, a diploma in Addictions Counselling, and a certificate in Administration Management, Chelsey is well equipped to support individuals and families in a variety of ways. As the welcoming face of our organization, she is known for her contagious smile, positive attitude, and genuine care for others. From connecting community members with resources and referrals to supporting youth programming and community collaborations, Chelsey's dedication and expertise are instrumental in helping individuals access the supports they need and fostering meaningful connections throughout our community.

Celeste Boyle, our Home Support Coordinator, brings more than a decade of experience with FCSS and is known for her passion for seniors, community development, and rural life. Deeply committed to helping seniors age with dignity in the comfort of their own homes, Celeste leads a dedicated team of Home Support providers while ensuring essential services remain accessible to those who need them most. In addition to her role in Lacombe, Celeste also serves as the Clive FCSS Coordinator, where she continues to champion preventative social programs and foster meaningful community connections. Her enthusiasm, creativity, and unwavering dedication to residents of all ages are instrumental in strengthening both Lacombe and Clive and helping make them vibrant, welcoming communities.

Carlene Wagner, our Seniors Supports Coordinator, brings a wealth of knowledge, compassion, and experience to our organization. With a four-year degree in Recreation and Leisure Studies in Special Populations from the University of Alberta, Carlene is dedicated to enhancing the well-being of older adults in our community. She is known for her kindness, advocacy, and commitment to creating inclusive programs, workshops, and opportunities that support healthy aging for adults aged 55+ and seniors living with dementia. From developing meaningful programming to connecting seniors with vital supports and resources, Carlene's passion and expertise are instrumental in fostering connection, reducing barriers, and helping seniors remain active, engaged, and supported within our community.

Jennifer Shackleton, our Connex Transportation Coordinator, plays a vital role in ensuring accessible transportation for seniors, individuals facing barriers, and community organizations throughout the City of Lacombe and Lacombe County. Leading a dedicated team of Connex drivers, Jennifer is known for her compassion, empathy, and commitment to exceptional service. She is passionate about fostering meaningful connections with clients and ensuring that every rider is treated with dignity, care, and respect. From coordinating transportation for medical appointments and essential services to supporting community events and social connections, Jennifer's leadership and dedication are instrumental in helping community members remain connected, independent, and engaged.

Lyndsey Gordon, our Community Projects Coordinator, brings creativity, compassion, and a strong passion for community to her role at FCSS. She is dedicated to creating meaningful opportunities for children, youth, seniors, and families to connect, learn, and thrive. From coordinating youth programs to supporting senior initiatives such as Golden Adventures, Seniors' Week, and Lifeline services, Lyndsey's work spans many areas of our organization. She is also the creative voice behind much of our social media, community engagement, and special events. Her enthusiasm, creativity, and commitment to building connections are instrumental in fostering a welcoming, supportive, and vibrant community for residents of all ages.

Santera Ogles, our Youth Programs Coordinator and Community Navigator, brings a wealth of knowledge, compassion, and community-mindedness to our organization. She holds a Social Work diploma from Red Deer Polytechnic and is a Registered Social Worker with the Alberta College of Social Workers. With experience supporting youth and adults facing houselessness and substance use challenges, as well as helping individuals navigate complex systems, Santera is passionate about fostering meaningful connections and strengthening community. From coordinating volunteer opportunities and supporting youth programming to connecting community members with resources and support, Santera's dedication and caring approach are instrumental in helping individuals feel welcomed, valued, and connected within our community.